Terms & Conditions

Last Updated: January 1, 2025

1. Agreement to Terms

By accessing or using the Force Factor website (forebrain-focus.com), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our website or purchase our products.

2. Use License

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use the website for personal, non-commercial purposes
  • Purchase products for personal use
  • View and print content for personal reference

You may not:

  • Modify, copy, or distribute website content
  • Use content for commercial purposes without permission
  • Reverse engineer or attempt to extract source code
  • Remove copyright or proprietary notices
  • Transfer content to another website

3. Product Orders

Order Acceptance

Your order is an offer to purchase products. We reserve the right to accept or refuse any order for any reason. We may require additional verification or information before accepting an order.

Pricing

All prices are in U.S. dollars and subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur. If we discover a pricing error, we will inform you and give you the option to cancel or proceed at the correct price.

Payment

We accept major credit cards and other payment methods as displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the full amount.

4. Shipping and Delivery

Shipping costs and delivery times vary based on your location and selected shipping method. We are not responsible for delays caused by customs, weather, or carrier issues. Risk of loss transfers to you upon delivery to the carrier.

5. Return and Refund Policy

60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee on Force Factor products. To request a refund:

  • Contact customer service within 60 days of purchase
  • Provide order number and reason for return
  • Return product in original condition (opened or unopened)
  • Refunds processed within 5-10 business days after receipt

Shipping and handling fees are non-refundable. Customer is responsible for return shipping costs unless the product is defective or we made an error.

6. Age Restriction

You must be at least 18 years old to purchase Force Factor products. By making a purchase, you represent that you meet this age requirement.

7. Intellectual Property Rights

All content on this website, including but not limited to:

  • Text, graphics, logos, and images
  • Product names and descriptions
  • Software and code
  • Design elements and layout

Is the property of Force Factor or its licensors and is protected by copyright, trademark, and other intellectual property laws.

8. User Conduct

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code or viruses
  • Interfere with website functionality
  • Collect user information without authorization
  • Engage in fraudulent activity
  • Impersonate others or provide false information

9. Product Information

We strive to provide accurate product information, including descriptions, ingredients, and images. However, we do not warrant that product information is complete, reliable, current, or error-free. Product packaging may vary from images shown.

10. Limitation of Liability

To the maximum extent permitted by law, Force Factor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from:

  • Your use or inability to use our website or products
  • Unauthorized access to your data
  • Errors, mistakes, or inaccuracies in content
  • Any product-related injuries or adverse reactions

Our total liability shall not exceed the amount you paid for the products.

11. Indemnification

You agree to indemnify and hold Force Factor harmless from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from your use of the website, violation of these terms, or infringement of any rights of another party.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in San Diego County, California.

13. Dispute Resolution

Any disputes arising from these terms or your use of our website shall first be addressed through good faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Force Factor regarding your use of the website and purchase of products.

17. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: support@forcefactor.com

Phone: 1-800-FORCE-FF

Mail: Force Factor Customer Service, 123 Brain Health Ave, Suite 100, San Diego, CA 92101

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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